Watches supplied by Citizen Watches Australia come with guarantees that cannot be excluded under Australian Consumer Law. You will also need the Calibre/Case Number and Serial Numberwhich are located on your watch purchased and the Model Number. When completing your warranty card, the card must be filled out in its entirety with the retailer’s details and date of purchase. However, the five-year warranty remains only in the markets referred to above as the limited one-year warranty applies in all other locations. To certify that the watch you have purchased was supplied by an Authorised Stockist of Citizen Watches Australia, a genuine and numbered Warranty Card that resembles the following is included with your purchase and can be repaired by any member of the Citizen Worldwide Service Network within its associated warranty period from the original date of purchase. Citizen Authorised Service Centres located in other parts of the world will only provide a warranty service under a one (1) year limitedinternational warranty, being one year from the original date of purchase.Ī Citizen Branded watch is limited to any of the following:
This five (5) year warranty is only recognised and honoured by Citizen Authorised Service Centres operating within the above-mentioned territories. This warranty provides a limited one (1) year international warranty across all genuine Citizen Branded Watches PLUS an additional four (4) year warranty on all Citizen Branded Watches purchased from any Authorised Stockist throughout the following territories: Australia, New Zealand, Republic of South Africa and the South Pacific Islands from the original date of purchase.Īn Authorised Stockist is strictly limited to any genuine retailer that has purchased the product directly from Citizen Watches Australia or from an Authorised Distributor of Citizen Watches Australia within the above-mentioned markets.Īny watch purchased from any stockist or reseller other than from the above-mentioned territories falls outside this five (5) year warranty term and therefore falls under the first one (1) year limitedinternational warranty term. Citizen Watches Australia Pty Ltd ABN 14 000 496 720 (“Citizen Watches Australia”) warrants your timepiece against defects in material & workmanship for five years from the original date of purchase, subject to the Warranty Conditions stated below.
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